About Us

Our Story

Elite Care Agency was born out of a deeply personal and challenging experience.
When we became parents, we struggled to find reliable help. Like many families, we searched through referrals, took chances on strangers, and hoped we were choosing the right person.

Unfortunately, this led to painful experiences:
• Nannies who didn’t care for our child properly
• Domestic helpers who neglected their duties
• Even moments of dishonesty and theft

Welcoming the wrong people into our home during such a vulnerable time made us understand how uncertain and stressful this process can be for families.

That experience pushed us to look for a better, safer, and more professional way — and that’s when we discovered the difference a trusted, vetted placement agency can make.

With an agency, you know:
✔ Exactly who is entering your home
✔ Their background
✔ Their experience and references
✔ That they’ve been interviewed, screened, and checked
✔ That your family is safe

After seeing the dramatic difference the right agency made in our own home, we knew no family should have to go through what we did.

So we created Elite Care Agency  to protect families, support homes, and connect people with trusted help they can rely on.

Our Mission

To bring peace of mind into every home by connecting families with caring, professional, and qualified individuals who can be trusted with what matters most your home and your loved ones.

Our Values

Trust

We value the responsibility you place in us and ensure every candidate is properly vetted and verified.

Safety

Your home is sacred. We only place individuals who meet strict safety and character standards.

Professionalism

From screening to placement, we maintain the highest level of integrity and service.

Care

We believe in helping families feel supported, understood, and at ease.

Empowerment

We also uplift South Africans by creating meaningful employment opportunities for hardworking caregivers and domestic professionals.

What Makes Us Different

✔ Rigorous vetting process

Interviews, reference checks, background checks, and police clearance where required.

✔ Personalised matching

We take time to understand your unique needs, family dynamics, and preferences.

✔ Ongoing support

Our relationship doesn’t end after placement — we’re here for follow-up assistance and guidance.

✔ A compassionate approach

Created by parents, for parents and for every household that deserves peace of mind.

Who We Serve

• Families seeking nannies or caregivers
• Parents looking for trustworthy babysitters
• Homes needing domestic helpers or housekeepers
• Businesses requiring reliable cleaning staff
• Elderly individuals needing compassionate care

Whether you need long-term support or occasional assistance, we match you with someone who fits your household perfectly.

Your Home. Your Family. Your Peace of Mind.

At Elite Care Agency, we don’t just place staff  we give families confidence and comfort.
We help homes run smoother. We protect what matters most. Let us provide the support you deserve.